While it isn’t always necessary to have the newest system out there, getting a contemporary business telephone system kind of helps if you’re a company owner who expects to multitask. However, the last thing you want is a phone system that has so many bells and whistles, it makes multitasking almost impossible. When it comes down to it, you need a dependable business telephone system that helps you accomplish the tasks that are truly important for your day-to-day business operations.
Voice over Internet Protocol (VoIP) is a business telephone system that makes calls over the internet. It is an option that can be found in both established businesses and start-ups. This is a system that allows users to get a large combination of things done within the span of a work day. Features may include conference calling and voicemail handling in addition to file transfers, video chat and transcribed voice mailing. While these are great features, VoIP’s biggest attraction to most business owners is how it saves their bottom line.
The traditional PBX system is likely to be the better known business telephone system for most people. Like VoIP, it is used in both large and small companies and comes with a wide array of features. However, it still relies on traditional phone lines– although it is possible to get a system that is a hybrid of PBX and VoIP. Some of its great features consist of dial-by-name directories and voicemail as well as a variety of ring tones for every telephone line. With a PBX system, a company has their own private switch box to transfer calls on while users share the same external phone lines.
It is more than easy to get swept up in all the impressive features a phone system might offer. However, choosing your communication system should always be about strengthening communication with customers and your employees as well as reinforcing the overall performance of your company. When it’s time to install or program your business telephone system, BTS has knowledgeable certified technicians that work with AT&T, Lucent, Avaya and many other types of phone systems.