The Buzz on Key Systems


My office's phoneKey systems are a type of phone system that is most typically seen in smaller businesses. This is because they are built to only handle between five and forty extensions. The telephones have buttons that light up whenever a line is in use and users can push a specific button for making a call to an in-house extension. For the most part, it is controlled by a central control unit. Key systems are considered one of the more cost-effective communication options for a business and may come with all or some of the following features:

  • hold buttons
  • intercom
  • speakerphone
  • paging system
  • memory dialing
  • on-hold music or messaging

While these types of features are definitely helpful, key systems are not as easily modified as other types of phone systems.

Many key systems are still in place because of the cost of replacing or upgrading to something newer. If you are currently using this type of system and aren’t really sure whether you should upgrade or not, ask yourself the following questions:

  • Is your current phone system fulfilling your business needs?
  • What type of expansion do you see for your company in the next 2-5 years?
  • Is your equipment and network compatible with newer communication technology?
  • Are there any features in a newer phone system that would help your business run more smoothly?

Whatever your answers may be, BTScan help whether you want to maintain your key system or upgrade to a newer communication system. When upgrading to a newer system, it will always be done with consideration to your business’s true communication needs and budget. Our aim is to design a solution that will work with the way you want to do business. And don’t forget– BTS can even provide help for maintaining key systems that are currently out of warranty.

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