Talking Up Your Business Telephone System

While it isn’t always necessary to have the newest system out there, getting a contemporary business telephone system kind of helps if you’re a company owner who expects to multitask. However, the last thing you want is a phone system that has so many bells and whistles, it makes multitasking almost impossible. When it comes down to it, you need a dependable business telephone system that helps you accomplish the tasks that are truly important for your day-to-day business operations.

Voice over Internet Protocol (VoIP) is a business telephone system that makes calls over the internet. It is an option that can be found in both established businesses and start-ups. This is a system that allows users to get a large combination of things done within the span of a work day. Features may include conference calling and voicemail handling in addition to file transfers, video chat and transcribed voice mailing. While these are great features, VoIP’s biggest attraction to most business owners is how it saves their bottom line.

The traditional PBX system is likely to be the better known business telephone system for most people. Like VoIP, it is used in both large and small companies and comes with a wide array of features. However, it still relies on traditional phone lines– although it is possible to get a system that is a hybrid of PBX and VoIP. Some of its great features consist of dial-by-name directories and voicemail as well as a variety of ring tones for every telephone line. With a PBX system, a company has their own private switch box to transfer calls on while users share the same external phone lines.

It is more than easy to get swept up in all the impressive features a phone system might offer. However, choosing your communication system should always be about strengthening communication with customers and your employees as well as reinforcing the overall performance of your company. When it’s time to install or program your business telephone system, BTS has knowledgeable certified technicians that work with AT&T, Lucent, Avaya  and many other types of phone systems.

Fiber Optic Cabling Kansas Businesses With a Need for Speed

When using fiber optic cabling Kansas businesses will find themselves benefiting in a number of ways. At one time, it was considered too pricey and complex a solution for the average business and more suitable for those large organizations that had cash to burn. Luckily, our widening dependence on technology and a need for greater bandwidth is making all that a thing of the past.

When using fiber optic cabling Kansas businesses are now using a new generation of fiber optics that still basically consists of glass threads about the width of a human hair bundled into cable. However, new standards and developments are creating a cable that is less sensitive to bending and can send information at lightning fast speeds. With businesses heavily depending on up-to-date information, it is easy to see why most ITS installers see fiber optic cabling Kansas businesses as a more reliable option than traditional copper wiring.

Plus, with fiber optic cabling Kansas businesses that have concerns with the safety and security of their data can have more confidence in their ability to safeguard information. Because fiber optic cables require skill and training to splice correctly, they are less susceptible to being tapped. And, because they transmit data using light impulses, they are less likely to experience damage from electrical surges or become impaired in settings where there is a high amount of electromagnetic activity.

There’s no doubt that fiber optic cabling has pushed telecommunications and computer networking farther than ever expected. And it is likely to go further with time. At BTS, we’ve been keeping up with all those advances. Our technicians are certified to install many types of fiber optic cables in both interplant and direct buried applications. When it comes to fiber optic cabling Kansas businesses can depend on BTS Advanced Communications to design their ultimate fiber optic solution.

BTS Advanced Communications: Technical Support You Can Count On

Whenever you need it, BTS Advanced Communications technical support is there for Kansas businesses and residents. It doesn’t matter if you’re an existing customer or someone simply in need of assistance; if your concern is related to the internet or your network infrastructure system, BTS has a wide base of knowledge that covers just about every aspect of the telecommunications industry.

BTS Advanced Communications technical support is in place because we know nothing can be more frustrating (and intimidating) than when the technology you depend on decides to stop working the way it’s supposed to. We also know how people dread calling that ‘toll free number’ to a non-local support center in hope of getting answers– or having to schedule an appointment for a technician who will show up… eventually. When no one considers the matter as pressing as you do, it only adds to your frustration.

BTS offers friendly, courteous over-the-phone tech support in addition to onsite tech support to those in need. Our team of qualified technicians will use their knowledge to fix problems with:

• internet
• email
• network cabling and infrastructures
• phone systems (AT&T, Lucent, Avaya and many more!)
• Unified Communications

BTS Advanced Communications technical support is available Monday through Friday 8:00am to 5:00pm CST. After-hours calls are answered by voicemail and forwarded to an on-call BTS team member. Even if you’re not sure your problem is fixable, don’t be afraid to call. In the rare instance that BTS Advanced Communications technical support is unable to determine a solution, we will at least get you pointed in a direction that will get you there.

When there’s nowhere left to turn, contact BTS Advanced Communications technical support where it’s principle before profit- and if we cannot fix your problem, you won’t be charged a single dime.

Email or give us a call!

• Toll Free: 1-800-240-5480
• Local: 620-567-3144
• Email: support@btsskynet.net
• Fax: 620-567-3118

BTS Kansas Network Cabling Contractors: We Like to Move IT

When it’s time to move to a new location, looking into Kansas network cabling contractors way before the moving date is the smartest move you can make for your business. Some will insist it is too costly to do such a thing. However, wouldn’t it be more costly not to if your network infrastructure doesn’t make as smooth a transition as your office furniture?

While your new location may have all the perfect amenities, Kansas network cabling contractors head off many of the unexpected problems that keep businesses from opening up on time. Aside from timing and construction issues, there may be new requirements and specifications for your new location that weren’t there in your old one. Simply put, there are likely issues to consider that you won’t think of or even know about that will be common knowledge to a network and cabling contractor.

Kansas network cabling contractors have the ability to not only install your new infrastructure but examine what will need to be done as your business grows in its new location. They basically take all the large and small pieces of your business and infrastructure puzzle and make them fit to a tee. However, the earlier you get quotes from area Kansas network cabling contractors, the better and smoother that puzzle will fit together for you.

During an on-site survey, a professional cabling contractor will evaluate your new location’s environment and layout. He or she will check out the construction of the building and locate the most ideal spots for such things as server rooms, the distances of cable runs and even what type of cabling will be most appropriate. From that survey, they should be able to explain– in detail– the quote they leave.

When it’s time to start looking for Kansas network cabling contractors to help make your big move, take advantage of BTS Advanced Communications twenty years of experience in the telecommunications industry and we’ll show you how smooth that transition can be.

Businesses That Need ITS Services, Ks Need BTS Advanced Communications

When searching for an established telecommunications provider under ITS services, Ks, you’ll find BTS Advanced Communications offering the best in information transport systems. Their experience in designing and installing fiber optic and wire cabling solutions in new and existing structures has landed them clients all across central Kansas. BTS stands out for maintaining the same level of professionalism whether a company is a large, well-known corporation or a local neighborhood mainstay.

Like it or not, a Kansas business with any kind of technology is probably going to be looking up ITS services, Ks at some point. It won’t be so much about the dependence on technology as much as it will be the even bigger need for consistent, up-to-date information. Without it, a business cannot operate at its full potential. And, seeing as how customers will always prefer a service that can fulfill their needs quickly, staying in business means doing what it takes to keep those customers happy.

Some start out thinking that having the best phone and computer-related equipment will make all the difference for their business. That is until they realize having a dependable network to send and receive all that important information on matters just a little bit more. When a business finds BTS Advanced Communications listed under ITS services, Ks they will finally have a provider that can integrate their data, telephone, video, voice and security into one reliable system.

For BTS, being listed under ITS services, Ks will always mean dealing with businesses of all sizes in all different industries. On top of that, it can mean needing anything from new installation in new construction to a simple modification or upgrade in an existing office or building.  This wealth of experience has established BTS Advanced Communications as a trusted provider of ITS services for the central Kansas area.

Cable to Cable: Unshielded Twisted Pair vs. Shielded Twisted Pair

Though the two aren’t terribly different from one another, the way unshielded twisted pair cabling and shielded twisted pair cabling cancel out electromagnetic interference is. Just like any other type of cabling, the two not only have their pros and cons, they have conditions where one is better applied than the other.

Shielded twisted pair cabling, or STP, has a metallic foil that encases the twisted wire pairs inside a cable. This protects against electromagnetic interference and allows for a faster transmission of data. Unshielded twisted pair comes without any type of shielding at all but is still very capable of handling imbalances that interfere with data transmission.

Since STP cabling works by attracting electromagnetic interference and neutralizing it with a grounded cable, problems can arise if and when that cable is improperly grounded. This will more or less toss its ability to cancel noise right out the window. This type of cabling is also bigger and more sensitive to work with than UTP cable. To make the best use of shielded twisted pair wiring, a knowledgeable cabling installer will likely put it to use in industrial settings where the surrounding equipment gives off elevated amounts of electromagnetic interference.

As mentioned, unshielded twisted pair cabling has no foil shield and relies on the way the pairs inside the cabling is twisted to cancel electromagnetic interference. Since UTP cabling would be more susceptible to electromagnetic interference in industrial settings, it is considered the better choice for office LANS and similar network cabling systems. They are also smaller than STP cables, easier to install and a lot more cost-effective. And, they can transmit data just as fast as shielded twisted pair cabling.

When properly installed and maintained by a reliable data cabling contractor, both unshielded twisted pair and shielded twisted pair will do quite well in their applications.

BTS Advanced Communications’ Helpful Telecommunications Terms Glossary (L-W)

Welcome to the second half of the BTS Advanced Communications’ Helpful Telecommunications Terms Glossary! Though not a complete list of every word and acronym that is tossed around in the telecommunications industry, it may help for the better understanding of certain terms throughout this blog and elsewhere on the internet.

Ladder rack: a type of cable management system composed of straight and curved sections that link together to route network cabling through ceilings, floors and walls.

LAN: Local Area Network; a system that provides networking between a group of computers in settings such as office buildings, campuses or homes for the purpose of sharing of files, printers and other computer-related applications

Legacy phone: a phone or system of phones considered outmoded or obsolete

Network: The connection of two or more computers so they can communicate. Networks can also be comprised of transmission devices, servers, cables, routers and satellites.

PBX: private branch exchange; a business phone system that works as an organization’s private central telephone server system, routing calls from office to office or to external phone lines

Telephony: A word used to describe the transmission of voice over a telecommunications network

Twisted pair: a type of cabling in which the interior wiring is twisted together in pairs for the purpose of reducing electromagnetic interference from external sources; twisted pair wiring can come as shielded or unshielded and is delineated as STP (shielded twisted pair) and UTP (unshielded twisted pair)

Unified Communications: a type of technological architecture combining telephony, instant messaging, audio/video conferencing, email, voicemail, fax and SMS that allows users to check each medium from a central platform rather than individually

VoIP: Voice over Internet Protocol; a type of telephony that transmits voice data digitally over multiple routes across the internet to a destination

WAN: Wide Area Network; a telecommunications network that connects a group of LANS spread out over a large geographical area